Your Questions, Answered

This section provides clear, practical answers to common questions about workplace rights, protections and available support. Our goal is to ensure you have the information you need to feel safe, confident and supported while working in Australia.

  • Free, confidential advice on workplace rights for migrant workers and international students in the ACT. This includes worker support (checking pay, safety, and visa conditions), free legal referrals, employer education, and online rights sessions.

  • Simply fill out the contact form on our website and we will guide you through your options and next steps!

  • Operating within UnionsACT, we focus exclusively on temporary visa holders - allowing you to seek help without fear of employer retaliation or visa cancellation.

  • You can reach us anytime via our contact page. We aim to respond quickly - usually within one business day.

  • Collaborative, honest, and supportive. Our priority is providing a safe, clear path forward for workers dealing with sensitive exploitation issues.

  • Small businesses can find information about their obligations through the Fair Work Ombudsman and Department of Home Affairs. Employers must comply with Australian workplace and immigration laws, including minimum pay and conditions for overseas workers

  • No. An employer cannot cancel your visa or change your visa conditions — only the Australian Government can make visa decisions. Threatening to cancel a visa or using a worker's visa status to exploit them may also be unlawful. You can contact our service for help, and eligible temporary visa holders may have additional reporting protections.

  • You can seek free or confidential legal assistance through our program with the Immigration, Advice and Rights Centre. Further, in Canberra, Legal Aid ACT's migration service provides free and confidential migration legal assistance, subject to eligibility.